Refund and Return Policy

Buying art you have only seen on a screen takes a leap of faith. If a print is not right once you see it in person, you can send it back.

30 Day Returns

If you are not happy with a print for any reason, contact us within 30 days of delivery and we will refund it in full. The print needs to come back unused and in its original packaging, so please keep the tube or sleeve it arrived in. Return shipping is paid by the buyer. Your refund goes back to the original payment method once the print arrives and we have checked it over, usually within a few business days.

Damaged in Transit

If a print arrives damaged, do not send it back. Email us a photo of the damage within 7 days of delivery and we will print and ship a replacement at no cost to you. If you would rather have a refund than a replacement, that is fine too.

Made to Order

Nothing is held in stock. Every print is produced after you order it and shipped direct from the print lab, so allow about 2 to 3 weeks for it to reach you. For that reason we cannot cancel an order once printing has started. If you need to change or cancel something, get in touch quickly and we will do what we can. The 30 day return window covers you either way.

Contact Us

If you have any questions or concerns regarding our refund and return policy, please do not hesitate to contact us:

Email: ben@artecommercellc.com

Phone: 858-519-2727